This Privacy Policy applies to information collected through:

• Our website located at www.kginsuranceservices.com
• Online quote request forms
• Contact forms
• Email communications
• Telephone conversations
• In-person meetings
• Insurance applications
• Customer service interactions
• Other communications with KG Insurance Services LLC

This Privacy Policy does not apply to websites, products, or services operated by third parties. If you access a third-party website through a link on our website, we encourage you to review that website's privacy policy before providing any personal information.

You may voluntarily provide personal information including, but not limited to:

• Full name
• Mailing address
• Email address
• Telephone number
• Date of birth
• Driver's license information
• Vehicle information
• Property information
• Insurance policy information
• Insurance history
• Payment information when purchasing products or services
• Any other information you choose to provide through our forms, emails, phone calls, or other communications

Providing certain information may be necessary for us to prepare insurance quotes, issue insurance policies, respond to your requests, or provide customer service.

We use the information we collect for legitimate business purposes, including to:

• Provide insurance quotes and related services
• Process insurance applications
• Assist with policy servicing
• Respond to your questions and requests
• Verify your identity
• Communicate regarding your policies or requested services
• Process payments
• Improve our website and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal, regulatory, licensing, and contractual obligations
• Maintain business records
• Conduct internal business operations and quality assurance

When permitted by law or with your consent, we may also send you information about products or services that may be of interest to you. You may opt out of receiving marketing communications at any time.

If you choose to receive text messages from us, your mobile information will also be handled in accordance with our separate SMS Privacy Policy.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Providing insurance products and services
• Maintaining customer records
• Meeting legal and regulatory requirements
• Resolving disputes
• Enforcing our agreements
• Protecting our legal rights

When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with applicable laws and our record retention practices.

KG Insurance Services LLC values your privacy. We do not sell or rent your personal information to third parties.

We may share your personal information only when necessary to provide our services, operate our business, or comply with legal obligations. This may include sharing information with:

• Insurance companies, carriers, underwriters, wholesalers, and general agencies to obtain insurance quotes, issue policies, process endorsements, renewals, cancellations, and claims.
• Payment processors and financial institutions to securely process payments.
• Technology providers, software vendors, and service providers that assist us in operating our business, maintaining our website, managing customer relationships, storing data, or providing technical support.
• Professional advisors, including attorneys, accountants, auditors, or consultants, when necessary for legitimate business purposes.
• Government agencies, regulatory authorities, courts, or law enforcement when required by law or legal process.
• Other parties when you have authorized or requested us to share your information.

We require service providers who process personal information on our behalf to use appropriate safeguards and to use the information only for the services they provide to us.

Our website may use cookies, pixels, web beacons, and similar technologies to improve your browsing experience and help us understand how visitors use our website.

These technologies may be used to:

• Remember your preferences.
• Improve website functionality.
• Measure website traffic and performance.
• Analyze visitor behavior.
• Enhance website security.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

Our website may use third-party tools and services to help us operate our business and improve our website. These providers may collect information according to their own privacy policies.

Examples may include:

• Website hosting providers
• Analytics providers
• Customer relationship management (CRM) platforms
• Electronic signature providers
• Insurance agency management systems
• Online scheduling services
• Payment processors
• Live chat or customer communication tools

We encourage you to review the privacy policies of any third-party services you choose to use.

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites.

Visiting a third-party website is at your own discretion, and we encourage you to review the privacy policy of every website you visit.

Protecting your personal information is important to us.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Examples of these safeguards include:

• Secure website encryption (HTTPS/SSL)
• Restricted employee access to personal information
• Password-protected systems
• Secure storage of electronic records
• Regular monitoring of our systems when appropriate

Although we take reasonable measures to protect your information, no method of transmitting information over the Internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.

Our website and services are intended for individuals who are at least 18 years of age and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete the information in accordance with applicable law.

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information where permitted by law.
• Request information about how your personal information is used.
• Opt out of certain marketing communications.

Please note that we may retain certain information as required by law, for insurance recordkeeping, fraud prevention, dispute resolution, or other legitimate business purposes.

To exercise your privacy rights, please contact us using the information provided at the end of this Privacy Policy.

If you choose to receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Choosing not to receive marketing communications will not prevent us from contacting you regarding your insurance policies, requested services, billing matters, claims, legal notices, or other important account-related communications.

If you choose to communicate with us by text message or enroll in our SMS communications, please review our separate SMS Privacy Policy for information regarding SMS consent, message frequency, and opt-out procedures.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

KG Insurance Services LLC

18115-B Sellman Road
Dickerson, MD 20842

Phone: (240) 428-1392

Email:contact@kginsuranceservices.com

If you have questions specifically regarding text messaging, please refer to our separate SMS Privacy Policy.